In case of emergency, plan ahead with Smart911. Smart911 is a nationwide service that allows individuals to create an online safety profile, providing key information to 911 call takers. In an emergency, individuals who have signed up with Smart911 have their safety profile displayed when they call 911, providing dispatchers with an enhanced level of information for a better, faster response. Smart911 is available in 40 states and more than 1,500 municipalities across the country. Last year, more than 25 million 911 calls were assisted by Smart911 safety profiles.

Smart911 knows that more than 70 percent of 911 calls come from mobile phones, which give very little information to the dispatcher. Critical time is lost gathering information from a 911 caller; in an emergency, every second counts. Smart911 has a proven track record of saving time and saving lives. With a completed Smart911 Safety Profile, the dispatcher can send help that is more informed and better prepared for the situation.

Signing up for Smart911 is easy. It only takes ten minutes to create a free, safe profile to keep you safe in an emergency. Simply follow the steps below:

  1. Create your Smart911 safety profile at
  2. Fill out important information such as your address and phone number.
  3. Customize your profile for your household, including emergency contacts, medical history, vehicles and pets.

The benefits of a Smart911 Profile include a holistic approach to your health and safety. When first responders arrive at an emergency, they will have accurate information to help them come prepared to ensure your safety. You control your Smart911 Profile, which can include the following:

  1. Family members’ names, photos and mobile numbers.
  2. Information on home access including bedrooms and utility shut offs.
  3. Medical information, conditions, medications and special equipment.
  4. Pets, service animals and livestock including photos and vet information.
  5. Vehicle make, model and license plate number
  6. Emergency contacts including family, friends and neighbors.

Smart911 Profile information is safe and secure. Your information is never sold; data is encrypted, guaranteeing privacy.  As an additional safeguard, Safety Profile information is stored on Rave Mobiles servers; Rave Mobile does annual, external security auditing and penetration testing as well as an annual internal security training.

What can my Smart911 profile include?


Graphic of Smart911 Safety Features